Privacy Policy
nimbriovalo Financial Services
Information We Collect
We collect various types of information to provide you with our seasonal financial planning services and improve your experience with nimbriovalo. The information we collect includes personal details you provide directly to us, technical information from your device and browser, and data about how you interact with our services.
Personal Information:
- Full name, email address, and phone number
- Residential address and postal details
- Financial information related to seasonal planning needs
- Employment details and income information
- Investment preferences and risk tolerance assessments
- Communication preferences and feedback
Technical Information:
- IP address, browser type, and operating system
- Website usage patterns and page visit duration
- Device information and screen resolution
- Cookies and similar tracking technologies
- Referral source and search terms used
How We Use Your Information
Your personal information is used primarily to deliver our seasonal financial planning services and maintain ongoing communication about your financial goals. We process your data to create personalized financial strategies that align with seasonal income variations, provide relevant advice about investment timing, and keep you informed about market conditions that may affect your financial planning.
We also use your information to improve our website functionality, conduct research about seasonal financial trends, and develop new services that better serve our clients' needs. Your data helps us understand which financial planning tools are most valuable and how we can enhance the user experience across our platform.
We never use your personal information for automated decision-making that would significantly affect you without human oversight. All major financial recommendations involve human review and consideration of your individual circumstances.
Information Sharing and Disclosure
nimbriovalo does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in delivering our services, including financial analysis software providers, secure document storage services, and communication platforms. These partners are bound by strict confidentiality agreements and can only use your data for the specific purposes we authorize.
In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to court orders, or protect the rights and safety of nimbriovalo, our clients, or the public. We will notify you of such disclosures when legally permitted to do so.
If nimbriovalo undergoes a business transition such as a merger or acquisition, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. These rights ensure you maintain control over your data and can make informed decisions about how it's used.
Access Your Information
You can request a copy of all personal information we hold about you, including how it was collected and how it's being used.
Correct Inaccuracies
If you find any errors in your personal information, you can request that we correct or update these details promptly.
Restrict Processing
You can ask us to limit how we use your information in certain circumstances, such as while we verify the accuracy of disputed data.
Delete Your Data
You can request that we delete your personal information, subject to legal requirements and legitimate business needs.
Withdraw Consent
Where we rely on your consent to process information, you can withdraw that consent at any time.
Data Portability
You can request a copy of your data in a structured, commonly used format for transfer to another service provider.
Data Security and Protection
We employ comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes encrypted data transmission, secure server environments, regular security audits, and strict access controls that limit who can view your information.
All financial data is encrypted both in transit and at rest using industry-standard encryption protocols. Our staff undergo regular privacy and security training, and we maintain detailed logs of who accesses what information and when. We also conduct regular penetration testing and security assessments to identify and address potential vulnerabilities.
While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and update our security practices to address emerging threats and maintain the highest standards of data protection.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. For financial planning services, this typically means retaining client information for seven years after the conclusion of our professional relationship, in accordance with Australian financial services regulations.
When personal information is no longer required, we securely delete or anonymize it using industry-standard data destruction methods. This includes overwriting digital files multiple times and physically destroying any paper records that contain personal information.
You can request early deletion of your information at any time, subject to legal and regulatory requirements that may require us to maintain certain records for specified periods.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Essential cookies are necessary for the website to function properly and cannot be disabled. These include cookies that maintain your session as you navigate between pages and remember your privacy preferences.
We also use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve the user experience. These cookies collect anonymous information and do not identify individual users. You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.
International Data Transfers
Your personal information is primarily stored and processed within Australia. However, some of our trusted service providers may be located overseas, including cloud storage services and software providers in the United States and Europe. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information and maintain compliance with Australian privacy laws.
We carefully assess the privacy laws and practices of any country where your data may be processed and only work with providers who demonstrate adequate privacy protections. All international data transfers are governed by strict contractual arrangements that require the same level of protection we provide in Australia.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you through email or prominent notices on our website at least 30 days before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this policy. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us About Privacy
nimbriovalo Privacy Officer
4 Lansell St, East Bendigo VIC 3550, Australia
Phone: +61 411 608 200
Email: info@nimbriovalo.com
We respond to all privacy inquiries within 30 days and are committed to resolving any concerns promptly and transparently.